Frequently Asked Questions

Got a question?

We're always here to help.

Book a table

Your local Bill’s is never too far away and always ready to welcome friends from near or far. Simply click here to find your Bill’s.

We’d love nothing more. Just click the Book a Table tab on the right hand side of any page follow the instructions and hey presto! We can’t wait to see you soon.

When the computer says no, don’t despair. We always keep a few tables in our back pocket for walk-ins. And there’s always the chance that there’ll be a cancellation (more fool them). So if you can be flexible with time, it’s always worth popping by and we’ll do everything we can to get you in.

Outdoor tables are not pre-bookable but the restaurant team will always do their best to accommodate any guest requests where possible.

We always send a booking confirmation when you book online, however sometimes those pesky spam/junk filters get in our way, so please check your junk folder. And if it still doesn’t appear, then please reach out to us on Live Chat.

Mostly, yes. And where it’s a no, we’re sorry, we’re working on it. To check if your chosen Bill’s restaurant is wheelchair accessible or has accessible toilets please click here and select your chosen restaurant.

Absolutely. Little ones are welcome anytime at Bill’s. Our kid’s menu has been specially designed for under 10s, consisting of classic dishes to keep them happy, made with fresh ingredients to keep you happy. We also have highchairs, colouring sets and as many napkins as you need. To check if we have baby changing facilities at your local Bill’s, check here.

Yes, four-legged friends are welcome on three conditions: They’re well behaved, friendly and are happy to sit on the floor (trust us, some are not). Of course we allow all Guide dogs and certified emotional support dogs, too.

Yes, how does 20% off your total bill sound? Just sign up to UNiDAYS and enjoy your discount from Sunday to Thursday. *You must be registered on the app to claim the discount and able to show your verified account to your server. See T&Cs for more info. See T&Cs for further details. 

If anyone deserves a discount, our NHS does. We offer an exclusive 20% discount off your total bill, all week long, through Blue Light. *You must be registered on the app to claim the discount and able to show your verified account to your server. See T&Cs for more info See T&Cs for further details.

The early bird catches the Bill’s breakfast. Our breakfast menu is available every day until 11:30am. Not so much of an early bird? Catch a Bill’s brunch all day, every day until 5pm.

Absolutely. We do our best to minimise cross-contamination, but our ingredients are manufactured and our dishes are prepared in environments where allergens are present. That’s why we can’t guarantee that anything on our menu is 100% allergen free, sorry. Check out our menus here.

Gluten-free, dairy-free, meat-free… doesn’t mean flavour-free! We are always happy to accommodate for any special dietary requirements where we can. Just let us know in advance or have a chat with us when you arrive.

Yes. We like to keep things fresh and exciting, from our regularly updated set menu to Bill’s Burger of the Month (this month’s is a corker!) Check out our latest menus here.

Wow, you really like pancakes to be checking this in our FAQs. The good news is yes! We serve our fluffy pancakes all day, every day until 5pm. You’re welcome.

We don’t serve Afternoon Tea but we do offer afternoon cakes, scones and a variety of doughnuts, every day from 11.30am. Pretty much the same thing, right? You’ll find these tasty treats on our dessert menu every day of the week from £4.95.

At Bill’s we have become well known for our seasonally changing set menu, you can choose two or three courses, and we have extended availability so you can now pick from the set menu on Friday afternoon, as well as afternoon and dinner Monday to Thursday. (Not available on Bank Holidays).
Groups & Occasions

The more the merrier, that’s what we say. Whether your occasion calls for a large table or a private room, most of our restaurants are party ready. To enquire about a group booking over 24 people please fill in this form and someone will come back to you.
Gift cards & Experiences

Yes, Bill’s gift cards are available to buy online and are valid for 12 months. The lucky person can spend it all in one go (if they’re feeling hungry) or over a few visits, on any day at any Bill’s restaurant. Buy a gift card here

Yes, they can be used as many times as it takes to spend the balance. All gift cards & vouchers are valid for 12 months.
Covid safety

As things return to (dare we say) normal, we continue to take additional safety measures. The health and safety of our guests and staff remains a priority for us. And always will. More info this way
Got more questions?

Still hungry for more information? Use our chat feature in the bottom left corner of the page, or click here to contact us and we’ll get you an answer.